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S22 refuses to recognize USB C to USB C cables when trying to charge, only recognizes USB A to USB C cables.

(Topic created on: 07-10-2023 10:33 AM)
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Members_akRXnqX
Student
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So, yesterday, I randomly got a notification that fluid was detected in my charging port. It might be because I grabbed my phone after washing my hands, but the water didn't get close to the charging port. After a few hours, it disappeared, and I could charge it like normal again (using my USB C to USB C cable with the standard super fast charger from Samsung).

 

Today, I suddenly got the same fluid notification, even though my phone was just laying on my desk. After 15 minutes, it disappeared. Since then however, my phone refuses to recognize any USB C to USB C cable, both directly from my charger or a power bank. The same cables do however still work with other devices, so the cables aren't broken. For some reason, my phone will only recognize USB A to USB C cables, but will charge very slowly.

 

I tried cleaning the port, I turned on super fast charging in my settings, I reset USB settings, I updated my software, and I tested multiple cables and chargers. Is there anything I can do to try and fix this, or is my phone just permanently broken? If so, does it fall under the warranty and can I get it replaced or repaired?

9 REPLIES 9
neonfour
Voyager
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I've seen similar behaviour. Cetain USB C to USB C cables report that there's moisture detected and I dont think there is. Certainly twice when it happened it wsd very unlikely.

It doesnt matter which cables either. Some work and some don't. It's intermittent and inconsistent. But it isnt moisture.
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poodle
First Poster
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I've got same problem with fast charging jumps in and all the time since last update?
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Bala1
First Poster
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I have exactly the same problem too- any solution?

bostonxo
Apprentice
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My S22 Ultra has the same problem.  It has been working fine until recently.  It stops responding to super-fast charging (often not responding to type C-to-C charging cable).  The same C-to-C cable and charger have been working before.  I also tried using other C-to-C cables and chargers and also cleaning the charging port with no luck.   But it is still working fine with A to C cables.  I suspect this has manifested itself since the software upgrade.   Does anyone have a fix on this?  This is getting annoying.  

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Kc91
First Poster
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I am having exactly they same issue. The moisture detected symbol lasted for 2 days and now that it's gone none of my usbc-usbc cables will work. Only usba-usbc. Is there any fix??

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Cemptor
First Poster
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Exact same problem. When I plug in the usb-c to usb-c cable, for a moment it recognizes and shows charging but stops. Looks very much like software to me. In my case it's an S20 5G

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MerleReine
Journeyman
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Galaxy s20 note same thing after update.  No water warning, just stopped recognizing  c to c cables.  Tried genuine samsung charger and cables.  No fast charge even on 37 watt charger.  Happened right after update.

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PierreSamsu
First Poster
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I have a Samsung Note 20 5g ultra.

I am facing similar issue. usb-c to usb-c cables are not recognized.

Only ubs-a tp usb-c cables are detected, however charging at a very slow rate. I already tried to clean the port, it didnt bring any improvement.

I also cleared the cache. No improvement.

Any solution ?

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NAG81
First Poster
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Same happening with my S22 ultra after an update at the end of the year. My wife and brother both have the same phones and had no problems after the update. I can only charge with USB C - USB C cables and not with a USB C on one end and usb A on the other.
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