19-12-2023 07:13 PM
23-12-2023 12:02 PM
Have you tried to uninstall the "secure folder" if you had it set up. Seems to improve some of the issues after UI6.0 update.
23-12-2023 01:02 PM
25-12-2023 03:24 PM
I have this same problem but resetting diden't help 😞
25-12-2023 03:27 PM
What is a secure folder? Sorry I know nothing about phones, and I have the dame problem. I have reset it but it diden't help
25-12-2023 07:24 PM
You don't need to connect your device to a computer to Wipe Cache. Just Boot into Recovery & Wipe Cache.
25-12-2023 07:26 PM
25-12-2023 07:29 PM
No you don't! Samsung Tablets need to be connected to a computer, but NO Galaxy S devices need to be connected to a computer to Wipe Cache / Factory Reset.
25-12-2023 07:30 PM
25-12-2023 07:35 PM
I'm new to this Samsung Members community, but I am an "expert level 5" for whatever that is worth in Canada. Currently I have both the S20 Ultra One UI V5.1 & S23 Ultra One UI V6.0. There's no Samsung phone from the Skyrocket up to the S23 series that ever needs to be connected to a computer to Wipe Cache / Factory Reset.
Just power off the device, wait a couple of seconds & Press & Hold Power + Volume Up until the phone vibrates & release both simultaneously & you'll see the Recovery Menu in a second or so.
Tablets and maybe not all of them, need to be connected to a computer.
25-12-2023 07:41 PM