26-06-2024 12:36 PM
I have S22+ vertical lines on display appeared before One UI 6.1 update. After updating it shows those lines.
Please guide me.
screen replacement by Samsung was till 30th April.
my device is 1 year 6 months old.
service center refused for free replacement
this is the customer losing service
#displaylines
#oneuiupdateissue
26-06-2024 12:46 PM - last edited 26-06-2024 12:46 PM
26-06-2024 12:50 PM
Its out of warranty.
No physical damage.
but samsung offers the One time free screen replacement right
26-06-2024 12:52 PM
these lines appeared before the update. Im 100% sure about it and Not a scratch on device.
26-06-2024 01:15 PM
26-06-2024 01:17 PM
26-06-2024 01:19 PM
One time replacement policy is till april 30th 2024. I face this issue in june. they refused it because of the time line.
26-06-2024 01:22 PM
26-06-2024 01:22 PM
I pinged Samsung support from whats app . customer support asked me to update the device and then check.
I think if display shows lines without any physical damage or water damage samsung must replace it.
and also samsung already know there is issue in there display then why the time limit of 30th April.
26-06-2024 01:25 PM