S22+ all registered accounts disappeared

[Lantis46]

Just this afternoon, all my registered accounts (Samsung, Google, Facebook, etc.) disappeared from "Manage Accounts". I did not do anything on the phone. They just disappeared!

When I tried to add the Samsung Account, by the end of the registration, it just exits and does not show the account. It's as if no account was added however when I checked on my PC, it showed there that my Samsung Account is signed-in my S22+. Tried this multiple times already including Wipe out Cache Partition but to no avail.

In the same way, when I add my Google Account it takes me all the way to the end of the registration but then it shows no Google Account registered but upon checking on my PC on my Google Account it showed that I am signed-in to my S22+..

Has anyone encounted this issue where all your registered accounts somehow vanished?

I am on the 6.1 update.

[BandOfBrothers]

Hi @Lantis46 and may I extend a Warm Welcome to the Samsung Community Forum 👋 

In my own personal experiences I haven't had this happen on any of my Samsung phone's. 

If clear Cache Files hasn't helped then then try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

And Settings > General Management > Reset > Reset All Settings.

Ultimately as a very last resort you may need to factory reset after a back up ,but then set the phone up manually i.e don't use the back up to set your phone back up to see if that helps.  

If i can be of any further help please don't hesitate to ask  😎 

[-Robot-]

Never seen anything like this myself either

[Lantis46]

Hi @BandOfBrothers , I have tried the forced rebooty holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. This seem to trigger the issue that everyone's been talking about after the 6.1 update...kept on restarting by itself.

For Settings > General Management > Reset > Reset All Settings....would this reset even my other apps? I am afraid to do this or to factory reset because I need the app authenticator to login remotely to the office and for banking.

Also when I said all accounts disappeared, I meant both Samsung Account and Google Account are gone. This means all apps that used my Google account such as Gmail app, Google Maps, Chrome and Youtube got logged out and everytime I re-login it kept on saying Account not added because there was an error. Unfortunately the were no details of what went wrong.

To add, I did notice something weird after I got an update last Dec...when I plugin my charger, it would not charge then after a while it will start charging and then again after a little while it stops charging.

Btw, I got 2 updates... one happened in Dec and another in Jan though it still says it is 6.1.

[Members_Frnpjg7]

You are not alone.
All my Google Accounts disappeared from my S23 Ultra about 90 minutes ago. The Microsoft accounts and Meta-accounts did not disappear though.
Very weird this.