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Restarting/rebooting issue

(Topic created on: a month ago)
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natashlaarx
Journeyman
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Hey everyone. 
Is anyone having any issues with their phone suddenly rebooting? 
Mine has started doing it today, just randomly. I havent dropped it, the auto restart is off. This morning it rebooted 3 times in 20 minutes and then in the last hour it got stuck on a reboot cycle for about 15 minutes and wouldn't even turn on. 
I feel like im losing my mind. 
Just installed the 6.1 update but I dont know if its helped. 
18 REPLIES 18
Bradley3647
Explorer
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I could only think that it might be a battery problem. My old phone (an iPhone) kept rebooting all the time. I found out it was because my battery health was really low at 70% this could be the same in your case as phones so all use the same lithium batteries and they do degrade over time.
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natashlaarx
Journeyman
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I checked the battery health and it said its fine. Ive had a Google and multiple people are saying it's happening to them to since the 6.0 update
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Bradley3647
Explorer
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I'm really not sure then buddy sorry. My S23U hasn't had these problems yet thankfully since I updated
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natashlaarx
Journeyman
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No worries. Thank you anyway!
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maryoco24
First Poster
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I have the same issue. It freezes for a second and then reboots
Tourbillon De La Vie
Samsung Members Star ★
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Do diagnostics via Samsung members app and then contact Samsung support for further assistance 

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natashlaarx
Journeyman
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Done this already ♡
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GDEN
Apprentice
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I've had this problem for a couple of weeks really annoying. I uninstalled an old version of Samsung One UI Home I found on my phone which helped for a few days, now its doing it again. Can only hope there'll be a software update soon. My phone is an a14, other family members have a12 & a13 and haven't had this problem
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natashlaarx
Journeyman
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I was hoping it would be fixed with the one u.i 6.1 update but no joy
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