Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Restarting/rebooting issue

(Topic created on: 19-05-2024 06:25 PM)
1174 Views
natashlaarx
Journeyman
Options
Hey everyone. 
Is anyone having any issues with their phone suddenly rebooting? 
Mine has started doing it today, just randomly. I havent dropped it, the auto restart is off. This morning it rebooted 3 times in 20 minutes and then in the last hour it got stuck on a reboot cycle for about 15 minutes and wouldn't even turn on. 
I feel like im losing my mind. 
Just installed the 6.1 update but I dont know if its helped. 
19 Replies
Bradley3647
Explorer
Options
I could only think that it might be a battery problem. My old phone (an iPhone) kept rebooting all the time. I found out it was because my battery health was really low at 70% this could be the same in your case as phones so all use the same lithium batteries and they do degrade over time.
0 Kudos
natashlaarx
Journeyman
Options
I checked the battery health and it said its fine. Ive had a Google and multiple people are saying it's happening to them to since the 6.0 update
0 Kudos
Bradley3647
Explorer
Options
I'm really not sure then buddy sorry. My S23U hasn't had these problems yet thankfully since I updated
0 Kudos
natashlaarx
Journeyman
Options
No worries. Thank you anyway!
0 Kudos
maryoco24
First Poster
Options
I have the same issue. It freezes for a second and then reboots
Tourbillon De La Vie
Samsung Members Star ★
Options

Do diagnostics via Samsung members app and then contact Samsung support for further assistance 

0 Kudos
natashlaarx
Journeyman
Options
Done this already ♡
0 Kudos
GDEN
Apprentice
Options
I've had this problem for a couple of weeks really annoying. I uninstalled an old version of Samsung One UI Home I found on my phone which helped for a few days, now its doing it again. Can only hope there'll be a software update soon. My phone is an a14, other family members have a12 & a13 and haven't had this problem
0 Kudos
natashlaarx
Journeyman
Options
I was hoping it would be fixed with the one u.i 6.1 update but no joy
0 Kudos