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(Topic created on: 07-05-2022 03:56 PM)
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reky
Journeyman
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Does anyone know if the phone motherboard is replaced by repair engineer 
The imei code remains the same or it will be different than original?
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7 REPLIES 7
Pugs1957
SuperStar
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New IMEI
nowdeleted
Big Cheese
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Genuine galaxy from the play store will tell you of any changes
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reky
Journeyman
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I have recieved my phone back from repair they said they changed phone motherboard but the imei is same as original same as on the box
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BandOfBrothers
Samsung Members Star ★★
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Who carried out the repair service @reky  ?

I'm assuming an authorised Samsung Service Centre  ?

There's mixed opinions about if changing the board Will change the phone's original imei number.

Here is a recent thread on this too > Will-the-IMEI-number-change-when-the-motherboard-is-replaced. 

Personally I would contact Samsung Support and ask them directly.

Would you let us know how you get on.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

reky
Journeyman
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It was a samsung representative
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BandOfBrothers
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That's good then @reky 

Do let us know more when you look into this.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Pugs1957
SuperStar
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It is possible to change the IMEI of a device. It is illegal to do this in most countries (cloning) but if a genuine repair by Samsung, there's no issue.
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