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Phone freezing

(Topic created on: 04-12-2023 09:55 AM)
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becksb1987
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Since doing the recent update this morning my phone is constantly lagging on everything I go on. I have cleared the cache and other things it has asked me to but is still doing it 
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BandOfBrothers
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If you've cleared the phone's whole system file cache files via > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

Then also try Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

As a last resort back up and factory reset. 

If it continues then send any feedback and relevant error reports via your Samsung Members App @becksb1987 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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