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ONE UI 7 CAUSING OVERHEATING

(Topic created on: 3 weeks ago)
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SgtMayhem
Journeyman
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A few days ago ONE UI 7 update was downloaded on my phone overnight as I have my phone set to automatically update.  Prior to this update I had zero problems with overheating and now just the basic tasks drastically raise temperature.  I took advantage of some downtime to play a game I've played daily on this phone for well over a year, minutes into the game my device got unbearably hot and I got an overheating notification on my screen which in the more than a year that I've had the phone has not once occurred.  

Sitting here typing this message I am looking at Thermal Guardian and the temperature is rapidly rising. 

Having a good grasp on tech, I have cleared my cache, restarted the phone, lowered settings across the board for both normal usage and adjusted my Game Booster settings to the lowest settings yet am still overheating far to quickly. 

Prior to the update overheating was a non-issue and this issue started  from the moment the phone went through the restart immediately after the ONE UI 7 update. 

I have been a Samsung user for close to two decades with phones as well as wearable, televisions, etc simply because I find the brand to be rock solid. However, this issue is quite disturbing as the cost of the phone was over $1500 when I purchased it and for the level of overheating that I am experiencing is certainly going to affect the longevity of the device. 

Samsung needs to fix this issue 

19 REPLIES 19
Tourbillon De La Vie
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Post a screenshot

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SgtMayhem
Journeyman
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@Tourbillon De La Vie wrote:

Post a screenshot


Of what?  

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Tourbillon De La Vie
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Of the temperature rising 

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DanTheGamer
Explorer
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If a lot of phone users getting updates like these not long before the company gets sued again just like what happened last time where they were found out of slowing down the phones so people can buy the new one!
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Tourbillon De La Vie
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That doesn't look bad as you described 

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SgtMayhem
Journeyman
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As stated, I did get the overheating notification popup however that is not currently on my screen.  The uploaded screenshot is from Thermal Guardian and what I am seeing with that app is that it gives a good indication of temperature and what is being being used at the time of temperature spikes.

  • Currently the only thing open on my phone is Thermal Guardian and this single browser. Prior to the update my temperature consistently was far lower even with multiple apps, browser tabs etc open and running.  It was only following the update that temperature began spiking with minimal usage 
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SgtMayhem
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I'm also currently not running my game either as that is when I get the worst of the temperature spikes.

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Tourbillon De La Vie
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When you click on the spike, top pont, what does it list as happening at the time?

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