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One ui 6.1 Predictive emojis missing

(Topic created on: 15-05-2024 03:09 PM)
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Mkp411
First Poster
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I got the one 6.1 update and my keyboard is all sorts of wonky. Mainly I can't get rid of the writing assist to disappear (on the far left) but now my text emojis are gone. How do I get back the ability to text "lol" for example and the  😆 emojis would pop up? And yes the predictive text/ emoji suggestions options are turned on. 

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7 REPLIES 7
Robin999
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Are you using the Samsung keyboard? If so, tap the cogwheel and toggle on suggest emojis and suggest stickers while typing1715782873815_1715782873811_0.jpg1715782917776_1715782917770_0.jpg1715784058870_1715784058863_0.jpg
Mkp411
First Poster
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Hi. As mentioned above this is already turned on and not working. 

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Robin999
Maestro
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Works for me. Try resetting your keyboard and starting again.1715786859411_1715786859407_0.jpg
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Mkp411
First Poster
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Tried everything. They do not pop up..

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Robin999
Maestro
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Can you try clearing the cache and data for the Samsung keyboard

Settings> apps. Tap the sort icon and toggle on 'Show system apps ' and tap ok. Scroll down to Samsung Keyboard and tap on it. Tap Storage and finally tap 'clear data' and 'clear cache'.1715854084763.jpg1715854098321.jpg1715854109068.jpg1715854118656.jpg
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AndrewL
Moderator
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@Mkp411: Regarding Writing assist, you can toggle off the associated AI options by heading to Settings > General management > Samsung Keyboard settings > Writing assist > Chat translation > Off > Style and grammar > Off. To remove the AI symbol from the Keyboard toolbar, open the Keyboard by tapping on a text input field > Tap the 3 horizontal dots on the right of the Toolbar > Tap the '+' symbol > Tap on the AI button to remove it.

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Agave1
First Poster
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Clearing the data worked for me. It's unfortunate that I have to lose all the predictive text and preferences it learned, but that was the only thing that worked to get the emoji suggestions back.

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