29-05-2023 08:40 AM
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Hi Folks,
I use Samsung Gallery and one drive combination on various devices. My issue is that when I view my videos, they look grey and washed out. I have included a screenshot of Samsung Gallery and Google Photos.
I always download my photos/videos on my PC to my drive, so they should be playing locally, not from the cloud.
Has anyone else seen this issue it is One Drive that has the problem.
Thanks
Google Photos online
Samsung Gallery via One Drive
29-05-2023 10:09 AM
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I've not come across this before to be honest @Edmund5335
That said I use Samsung Gallery and Dropbox as my preference.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
29-05-2023 10:16 AM
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29-05-2023 11:53 AM
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Have you tried uploading to a different cloud service to see if you get the same results? ✌️
30-05-2023 02:04 AM
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30-05-2023 02:58 PM
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You have to pay for the full quality uploads .
Or just transfer to your pc via USB.
