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No upgrade return package

(Topic created on: 23-03-2022 02:48 PM)
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I have this problem too

Joanie72
Journeyman
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Help ... Received my new phone today no return package in . What can I do . Getting no where with customer service or chat 
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3 REPLIES 3
sandancer1
Journeyman
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Same for me, no return package, just received my new phone today.
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Mobz
Voyager
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Apparently some received theirs a few days after, as they claim that you should receive it shortly after device arrives.

In my case it did turn up with the device, but god knows where i lost mine.

I did get an email regarding Trade-In Reminder from Samsung.

Bottom of that email it stated the following. (See Attached)

I just got the return labels via email, printed 'em off and stuck 'em on my return package.

Hope it helps. SmartSelect_20220323-182017_Email_16559_1648059617.jpg
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-Robot-
Samsung Members Star ★
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Mine was in the bottom of the box, with two postage stickers, one for trade in and other for returns

20220223_223547_1900_1645655770.jpg
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