Joanie72
Journeyman
23-03-2022 02:48 PM
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Help ... Received my new phone today no return package in . What can I do . Getting no where with customer service or chat
3 REPLIES 3
sandancer1
Journeyman
23-03-2022 04:17 PM
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Same for me, no return package, just received my new phone today.
Mobz
Voyager
23-03-2022 06:24 PM - last edited 23-03-2022 06:27 PM
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Apparently some received theirs a few days after, as they claim that you should receive it shortly after device arrives.
In my case it did turn up with the device, but god knows where i lost mine.
I did get an email regarding Trade-In Reminder from Samsung.
Bottom of that email it stated the following. (See Attached)
I just got the return labels via email, printed 'em off and stuck 'em on my return package.
Hope it helps.
In my case it did turn up with the device, but god knows where i lost mine.
I did get an email regarding Trade-In Reminder from Samsung.
Bottom of that email it stated the following. (See Attached)
I just got the return labels via email, printed 'em off and stuck 'em on my return package.
Hope it helps.
-Robot-
Samsung Members Star ★
24-03-2022 08:12 AM
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Mine was in the bottom of the box, with two postage stickers, one for trade in and other for returns
