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Locked samsung notes

(Topic created on: 09-02-2023 06:27 AM)
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iza1980
First Poster
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Hi. Lately I was transfering data between the phones, an now when I want to open note which is locked it doesn't let me, saying "Can`t open a note locked by another account.". The other phone I transfered from had a hard reset done. I had the same issue long time ago and sorted it out but now can't figure out how to do it. Just don't remember. Any idea how to fix it?
4 REPLIES 4
Reylob
Samsung Members Star ★
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You should check if there is a hidden file for that. Many applications like Word, Vim create a hidden file that show that the file has been opened by the app. Deleting this file might get rid of this problem. 

On 'My Files' app settings you can set to show hidden files and check if there is a file with similar name that begins with a dot '.'. e.g. the file is called 'myNote.txt' and the hidden file is usually called '.myNote.txt'


Technology enthusiast, but not related to any technological company.
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Locked notes
First Poster
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This didn't worked, i am also facing same problem. Please help me.

Dellboy67
Journeyman
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Same issue here, factory reset my phone & restored using Samsung backup, all works fine except Samsung have told me I need to know what my very first password was from 3 years ago in order to be able to unlock my notes - no chance I will remember that so they are lost forever.

samsung must have a record of my password somewhere though as how will they be able to ever check I’m typing the correct password?

Im sure this cannot be the normal way of doing things….

Any help would be greatly appreciated!!!

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Dellboy67
Journeyman
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Fixed by reinstalling notes from the Play Store (not Galaxy store), DO NOT SYNC NOTES FROM SAMSUNG BACKUP.

Create a new note, lock it, then unlock using normal Samsung password, if that works go to Notes menu & turn on sync, you should then be able to unlock your previous notes stored in the Samsung cloud

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