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Lock Screen

(Topic created on: 29-10-2024 09:33 AM)
320 Views

I have this problem too

Mikep69
Apprentice
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  • Hi there. Does anyone know how this lock screen keeps appearing when my phone is in my pocket? Keeps messing my music up!

image

Thanks for any help with this.
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6 REPLIES 6
lminvti
Samsung Members Star ★
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Hi there 👋, have you checked if accidental touch protection is turned on in settings? If no you can do so by going to settings > display> accidental touch protection turn that on and see if that helps, usually it's because of accidental touches in your pocket.
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Mikep69
Apprentice
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Hi there. Yes, this is already on. Tried to get to this screen whilst phone is out of pocket and I cannot get to it on purpose. 🤷‍♂️
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lminvti
Samsung Members Star ★
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You can get to this screen by pressing on clock while phone is locked, like in the pictures1730196664971.jpg1730196664995.jpg
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Mikep69
Apprentice
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Ahhhh. Thank you. I may be pressing the power button when I put in my pocket as that is the only way I can get that to happen. Doesn't work on the always on display.
AndrewL
Moderator
Moderator
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@Mikep69: If you have other means of controlling your media while your phone is in your pocket e.g. via a set of Bluetooth Buds, then you may wish to head to Settings > Lock screen and AOD > Widgets > Music, and toggle this option off. 

lance78
Troubleshooter
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Press the time on lockscreen sorry double tap1730224656809_1730224656775_0.jpg