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Invisible notification bar in home screen

(Topic created on: 22-05-2024 08:41 AM)
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sriszone
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Hello,  yesterday I reset my phone and install again one ui 6.1.  After install,  notification/status bar not visible in home screen. It doesn't show battery status, network status in home screen. But it shows in app screen and lock screen. Problem is only on home screen. I attach a video,  it clearly shows no status/notification bar in home screen.  Please help

 

 

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timbo586
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Your video doesn't show for some reason. First step would be to reboot the device, next step would probably be to delete the cache and then data of One UI home app as per screenshot. Deleting the data will reset the home screen to default settings
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JordanS
Moderator
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Hello, @sriszone. If the same behaviour occurs following a restart, we would like you to take a fresh screen recording to highlight this behaviour, then within 10 minutes of capturing, submit this alongside an error report for further investigation. 

Head to Samsung Members > Support > Error reports > Write a full description > Attach the footage using the paperclip icon > Down at the bottom, select Attach System Log Data > Send > Set the phone aside while the logs compile for sending. 

The reason we ask that you make a fresh recording is so that the event in question is captured within the logs and the time stamps match up. Our Research and Development team can then analyse the logs and footage in greater detail to get this sorted out.