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Graphics glitch

(Topic created on: 3 weeks ago)
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Columbo70
Apprentice
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Hi

Suddenly my phone has developed glitches on playing video games or casino slots.

Same game on one website can be ok but on another the characters are not fully formed....see bell on 5th line and streaks on picture under that.

image


image


 Any ideas why? I've done scans for malware.... backdated updates....... cleared cache..... restarted phone etc etc....
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8 REPLIES 8
Tourbillon De La Vie
Samsung Members Star ★★
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Sounds like issue with the site
Columbo70
Apprentice
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Ive discovered it's on several sites.....I've mentioned this to them but there are no reported issues. I've also discovered that videos and my everyday usage are fine...it's only when I play animation games
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JAMES4578
Samsung Members Star ★★★
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Do you mean you havecleared the cache partition, advisable other than just the cache of individual apps,cache of Browsers.  You could try Safe Mode in case there is a conflict with recent third party apps wehich have been installed.  https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

it could be compatibility issues with particular games. You could though send an Error Report for valuation.  Members App-Support-Send Feedback-choose appropriate catego Detail the issue  and ensure the system logs are enclosed (should be on by Default though). You could also enclose screenshots.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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SlimFan
Navigator
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its cos ur on a browser 😜 unless it happens on downloaded dedicated apps
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Columbo70
Apprentice
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No doesn't do it on apps...just when I go online and play these animation games..... however I've never had the issue until yesterday...same game, same browser for years
SlimFan
Navigator
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yeaah so its probably just a small glitch the devs mightve run into. shoukd fix soon enough tho 😜
botuka
New Member
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Same issue for me so you are not alone and on multiple casinos.. started happening 2/3 days ago... It affects multiple games and some run OK.
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botuka
New Member
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Just testing.. think we can narrow it down to Chrome on the mobile (S24 for me) - desktop PC is fine on that browser. Edge seems fine.
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