I've not seen this happen i.e a particular part of the software hasn't worked.
Are you sure @CARLOS ERAZO
Perhaps try some generic troubleshooting guides like a soft reboot by turning the phone Off and On.
Can you record what your seeing when closing an app.
Then we can compare this with ours.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
