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File keeps stopping and won't run

(Topic created on: 16-08-2022 12:14 PM)
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fossil
Apprentice
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Anyone had their file app keep stopping?
10 REPLIES 10
LiquidSnake
Big Cheese
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Try wiping the cache of the app and that may resolve the issue. Go to Settings > Apps > My Files > Clear Cache. Hope this helps! 🙂
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AndrewL
Moderator
Moderator
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@fossil: If the issue persists, please try heading to Settings > Battery and device care > Optimise now, followed by Memory > Clean now, then restart your Galaxy S22. If My Files continues to close unexpectedly then please head to the Galaxy Store > Tap the 3 lines in the bottom right > Updates, and check for any available updates that might address the issue. 

fossil
Apprentice
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Tried doing this and the cashe was already 0. Problem still persistent
fossil
Apprentice
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Done both file still stops
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FoxyThePirate
Pathfinder
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Try installing the latest version if possible on apkmirror
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fossil
Apprentice
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Thanks for the information down loaded apk latest version and still stopping
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FoxyThePirate
Pathfinder
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Hudz
Voyager
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It's been really buggy for me
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