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Ethernet issue

(Topic created on: 23-11-2022 08:54 AM)
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danielshaw007
Pathfinder
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Hi all. Bought a usb c ethernet adaptor for a specific case where wifi isn't an option. 

I need to set my phone to a static ip. After setting to static in the options on my phone the Save button is grayed out. 

Googled this to no avail.

Anyone advise? Thanks 
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9 REPLIES 9
Neo001
Legend
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Hi, You need to toggle off Ethernet and then you can configure the Ethernet settings.

Screenshot_20221123_102135_Settings.jpg

 

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danielshaw007
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Done that it prompts for that anyway
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Neo001
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Strange! Have you filled in all the fields - IP, Netmask, Gateway and DNS server? If any field is empty, it will not enable the Save button.

Reylob
Samsung Members Star ★
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Is the phone connected to the network when you try to assigned the IP address? e.i. the adaptor is connected to the phone and the cable is connected to the adaptor and router/switch/port

It seems that you need to connect the adaptor to the phone, configure the static IP and then connect the cable to the adaptor.

The fact that the phone already has an assigned IP to the interface may be disabling the option to change it to static.

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CosminRada
First Poster
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I jave the same problem. Any news?

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Kaizensv
First Poster
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Please any news. 

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danielshaw007
Pathfinder
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I ended up sending adaptor back and gave up.
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baux
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I'm having the same issue on my Tab 9+.  Still looking for a solution to this problem.

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ErockCrica87
First Poster
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Hi all,

My **bleep** was able to solve this for me as I was having the same issue.  We were using 0.0.0.0 as the DNS as we didn't need it for situation, that no longer works. Instead we input 1.1.1.1 in the DNS input and the "Save" button was enabled. Hope this works for you all as well. 

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