Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Background Call app graphic is glitching

(Topic created on: 04-04-2022 11:41 AM)
504 Views
Philpcpc
Apprentice
Options
Has anyone experienced this issue at all? It has happened to me a few times now intermittently when making a call; instead of loading the background moving graphic it just loads a full screen glitchy background.

Everything else other than the background is fine. This started almost immediately after getting the phone brand new.
I have got a screen shot of it happening but not sure how to upload a photo on here

0 Likes
5 REPLIES 5
Philpcpc
Apprentice
Options
This is what happensScreenshot_20220322-134301_Call.jpg
0 Likes
Aklima
Big Cheese
Options
Hi,
I haven't faced this issue. Ur screen seems to be damaged. Does this only happen on calls ?
0 Likes
Philpcpc
Apprentice
Options
Yes it just seems to be a corruption of the file that the phone uses to play in the background when making the call. As you can see from the screenshot- it only effects the graphic that usually plays when calling someone. Everything else is fine and the screen has zero damage/issues otherwise
0 Likes
SkinB31
Apprentice
Options
I have experience this several times now tooScreenshot_20220317-132932_Call.png
0 Likes
Anonymous User
Not applicable
Options
You will need to try factory resetting (back up all your data first). The file is corrupted and cannot be repaired unless your factory reset the phone
0 Likes