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Audio Stops After Screen Rotation from Portrait to Landscape

(Topic created on: 20-08-2022 03:18 PM)
9326 Views
DonMN763
Apprentice
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While watching a video on Twitter, the audio cuts out when the phone is rotated to landscape. This happens on both my S22s. There is no audio problem when videos on other media platforms are rotated. There is no audio problem when my LG is rotated to landscape while watching Twitter. 

17 REPLIES 17
Ventor
Samsung Members Star ★★
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@DonMN763 hello, try resetting app preferences. To do this, go to Settings/Applications, the three dots on the top right and perform Reset preferences, you don't lose personal data. Greetings!






"The quieter you become-the more you are able to hear..."


DonMN763
Apprentice
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Thank you, Ventor, for your speedy response. I reset the app preferences as you described, but it has not resolved the issue. Thanks again!

Don

FergStrack
First Poster
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Same problem for me, S21 Ultra. Very annoying.
ThiagoCorreiaBraga
Apprentice
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My Galaxy S10e has the same problem. I have the impression it's some interoperability problem between Samsung's One UI and the video player on Twitter. It's very frustrating.

I have used Samsung producs for years and it's really disappointing to see bugs like this appearing lately. I also had an underwealming experience buying a TV from Samsung in the past.

I hope they at least fix this soon.

Edit:

Previously I suggested that using Nova Launcher could be a workaround for this problem while it isn't completely fixed, however after using Nova Launcher for a few days the audio problem started happening again. So using a different launcher will not fix the issue.

fbs4800
Pioneer
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Same. S21 Ultra. Only recently. Very annoying.
Members_eboB8ZO
Explorer
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Same here. S21 Ultra. Infuriating. Please fix this really irritating bug. 

DonMN763
Apprentice
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Hello again, Ventor! The issue seems to be resolved on my Galaxy S22. I'm suspecting it was a problem at Twitter that has been corrected. Thank you again for your kind assistance!

Don

0 Likes
Guyute00
First Poster
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Same issue here, S20+.  Try tapping the un-mute icon on the video in your timeline, before opening it. At first I had to do that for each video I opened. Then after muting, un-muting and trying different things, it just works fine again now.

 

OlCol
First Poster
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Same issue with my S22. Twitter videos mute when rotated to landscape mode.