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Help! Locked Out by Pattern Lock - Seeking Data Recovery Assistance Without Loss

(Onderwerp aangemaakt op: 29-10-2024 03:31 PM)
1232 Weergaven
ButterBad
Journeyman
Opties

I am experiencing an urgent issue with my device and hope you can assist. I was unable to access my phone through the lock screen due to a low battery, which led the device to request a pattern lock instead of my usual biometric authentication. Unfortunately, I cannot remember the pattern and am now locked out of my phone.

This device contains extremely valuable and irreplaceable data. Losing access to it would have a lasting, profound impact on my personal and professional life, so I am seeking any possible solution that can help me unlock it without losing the stored data.

I have tried reaching out to customer service in the Netherlands, but I was informed there is no tool available for unlocking in cases like mine. If privacy restrictions limit the tools available, I kindly urge you to make an exception or direct me to a location or trusted professional in the Netherlands who can assist.

To be clear, I have access to all my account passwords; the pattern lock is the only barrier. I am currently on a 24-hour lockout and am concerned that further attempts may lead to a factory reset, which I cannot afford. I am willing to follow any procedures or security protocols necessary to verify my identity.

Please, let me know if there is a way to reset the pattern attempts or access the device without data loss. I am grateful for any assistance you can provide in helping me recover this essential information.

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13 Antwoorden
Kanjers
Voyager
Opties
now that if you entered the wrong password or pattern or pin code it should say that you could do (password pattern or pin code reset) only I hear that you have to do the last 24 hours sitting and don't know anymore? I'll look further you'll hear from me. ps are you watching too?
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ButterBad
Journeyman
Opties

There is no reset for the to be found in the next screen? (So via browser I can bypass my pattern screenlock?)
It only provides this link where I am facing difficulties finding solution best for me.

ButterBad_0-1730282731710.png

Ps was wathing yes but from distance

 

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gimidido
First Poster
Opties

I have the same issue, Only I cant remember the pattern or when I changes it I put something that I can remember now. What is the solution? I don't want to loose my pictures. 

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Oplossing
Ajay-A
Community Manager
Opties

Hallo @gimidido,

 

Thank you for your message. I hope I can help you further. The only solution is to a factory reset your device through the recovery menu. Not backed-up date will be lost. See the link below for the instruction. Feel free to send us a message again to keep us up to date and for furhter questions.

https://bit.ly/49QovqC

 

With kind regards,

Ajay

Community Manager
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