Sluiten

What are you looking for?

annuleren
Resultaten voor 
Zoek in plaats daarvan naar 
Bedoelde u: 
Spring naar oplossing OPGELOST

Oorspronkelijke onderwerp:

Help! Locked Out by Pattern Lock - Seeking Data Recovery Assistance Without Loss

(Onderwerp aangemaakt op: 29-10-2024 03:31 PM)
1030 Weergaven
ButterBad
Journeyman
Opties

I am experiencing an urgent issue with my device and hope you can assist. I was unable to access my phone through the lock screen due to a low battery, which led the device to request a pattern lock instead of my usual biometric authentication. Unfortunately, I cannot remember the pattern and am now locked out of my phone.

This device contains extremely valuable and irreplaceable data. Losing access to it would have a lasting, profound impact on my personal and professional life, so I am seeking any possible solution that can help me unlock it without losing the stored data.

I have tried reaching out to customer service in the Netherlands, but I was informed there is no tool available for unlocking in cases like mine. If privacy restrictions limit the tools available, I kindly urge you to make an exception or direct me to a location or trusted professional in the Netherlands who can assist.

To be clear, I have access to all my account passwords; the pattern lock is the only barrier. I am currently on a 24-hour lockout and am concerned that further attempts may lead to a factory reset, which I cannot afford. I am willing to follow any procedures or security protocols necessary to verify my identity.

Please, let me know if there is a way to reset the pattern attempts or access the device without data loss. I am grateful for any assistance you can provide in helping me recover this essential information.

1 Oplossing


Geaccepteerde oplossingen
Oplossing
Ajay-A
Community Manager
Opties

Hallo @gimidido,

 

Thank you for your message. I hope I can help you further. The only solution is to a factory reset your device through the recovery menu. Not backed-up date will be lost. See the link below for the instruction. Feel free to send us a message again to keep us up to date and for furhter questions.

https://bit.ly/49QovqC

 

With kind regards,

Ajay

Community Manager

Bekijk de oplossing in de community in het oorspronkelijke bericht

0 Likes
13 Antwoorden
Kanjers
Pathfinder
Opties
0 Likes
Kanjers
Pathfinder
Opties
You can also buy a new phone and transfer everything via Samsung Smart Switch. Your password, pattern, face ID and fingerprint will not be transferred to the next device.
ButterBad
Journeyman
Opties

Link page does not exist...

0 Likes
ButterBad
Journeyman
Opties

So my current phone does not have to be unlocked to use the smart switch?
Once again I know all passwords except for the pattern.

0 Likes
Kanjers
Pathfinder
Opties
but you didn't see a button that if you enter your pin code or pattern incorrectly several times, you can reset it via Google?
0 Likes
ButterBad
Journeyman
Opties

I knew it could be reset via Google but sync was turned off check picture to see about what sync I am talking abt.

ButterBad_0-1730216577367.png

This picture is not taken from my phone. To turn this on we need code?

 

To unlock the phone remotely I found https://www.google.com/android/find/

ButterBad_1-1730216670263.png

So If I enter the pattern incorrectly several times I can reset it via here?
I can recall there were some attempts on trying password pattern here, but I am to afraid of the factory reset.

0 Likes
Kanjers
Pathfinder
Opties
A factory reset will not be done unless you have enabled it. The 1st photo with arrow is for syncing apps like WhatsApp facebook and games the link you put in it is for theft lock you could try it but i don't think that will help
0 Likes
Kanjers
Pathfinder
Opties
what s you search on google find my device and then the erase button at pin code or password or pattern. Money that only for the pin code pattern or ww or for
0 Likes
ButterBad
Journeyman
Opties

I don't recall having the factory reset turned ON.
I do know that I had this order of timeout:

  1. 15 seconds
  2. 30 seconds
  3. 1 minute
  4. 2 minutes
  5. 5 minutes
  6. 10 minutes
  7. 30 minutes
  8. 1 Hour
  9. 3 Hours
  10. 6 Hours
  11. 12 Hours
  12. 24 Hours
  13. 24 Hours <--- I am now here don't know what comes next after failing attempt again

 

"And then the erase button at pin code or password or pattern Money that only for the pin code pattern or ww or for ?"

I don't understand what you're tryning to explain here in your last comment @Kanjers ...

 

 

0 Likes