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Camera app not showing RAW images

(Topic created on: 28-09-2022 04:32 PM)
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victorvansande
Student
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The Samsung Gallery app won't display the images taken with the 'Expert raw' camera app. There is no way to view the images I take within the app, which is a shame because now I have to use the Google Photos app instead of the Samsung one.

Can this be fixed?

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Solution
victorvansande
Student
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Hi Martijn

Thanks for following up! My phone was up-to-date and all permissions were enabled, but I just reinstalled the app and now all my RAW photos appear in a neat little folder within the gallery app. Problem solved!

Kind regards
Victor

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MartijnK
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Hi @victorvansande, good morning.

 

Thank you for reaching out to us! Is your phone up-2-date? And your apps also? 

 

If you open the Expert Raw-app, press the Wheel on the left top corner and go to Permissions, did you give this app also permission to use the storage? I also have an S22 Ultra and if I open the Gallery-app, there is also a folder of Expert Raw.

 

Did you try to re-install this app?

 

Keep me posted, please!

 

Kind regards,

Martijn

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Solution
victorvansande
Student
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Hi Martijn

Thanks for following up! My phone was up-to-date and all permissions were enabled, but I just reinstalled the app and now all my RAW photos appear in a neat little folder within the gallery app. Problem solved!

Kind regards
Victor

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