13-03-2022 12:08 PM - last edited 13-03-2022 12:09 PM
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14-03-2022 04:42 PM
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Hi agpur, welcome to the Italian Samsung Community!
This WiFi connection unstability does happen just using your local network? Are other netoworks stable?
Meanwhile, I'd like to suggest you to reset the device's WiFi parameters following these simple steps:
- Settings
- General management
- Reset
- Reset network settings > Reset Settings
Let me know as it goes.
Have a nice evening!
15-03-2022 06:54 PM
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Please help me. Thanks
16-03-2022 12:28 PM
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Hi agpur,
it is probabily all about a general system unstability after the upgrade. It's not common, but it can happen sometimes.
So I'd recommend you a complete reset in order to re-initialize it all under a neutral circumstances.
Just watch this simulation before you proceed: https://www.samsung.com/us/support/simulators/galaxy-s21/?topic=factory-data-reset
And remember to perform a complete backup of your personal data via our tool Smart Switch: https://www.samsung.com/it/support/switching/
Have a nice day.
23-03-2022 06:36 PM
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25-03-2022 01:58 PM
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Hi agpur,
if even the factory reset has been uneffective, I strongly recommend you to refer to one of our official Customer Service Centres.
Here you have the finder, based on you location / Zip code: https://www.samsung.com/it/support/service-center/
Have a nice day!
27-03-2022 03:00 PM
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29-04-2022 02:35 PM
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