Unable to update software since One UI opt out

[pipin86]

Hi guys. 

I have withdrawn from the One UI beta programme and it says to download the official update however there is no update pending anyone have any ideas? When I connect to the Smart Switch app on a laptop it asks me to downgrade. Anyway to fix this without downgrading and loosing content?.

Cheers 

[Galaxyyouser21]

Yes, samsung offer a rollback service through samsung smartswitch. You will need a computer with smartswitch installed. It will remove all the beta software leaving your data intact.

[Pugs1957]

The download referred to, if you opt out of the beta needs to be done via the phone, not Smart Switch.

[pipin86]

Sadly there is no option on the phone to complete the download. This is the predicament I am in

[Galaxyyouser21 · Accepted solution]

Smartswitch on the computer i said mate. I know that because i do it myself 🙄

[Galaxyyouser21]

On the computer mate, not the phone

[Pugs1957]

If you are able to post in the Beta forum, that would be your best bet. I'm not sure why you have this issue. It is possible to flash your device with the latest firmware yourself but that would potentially give you a warranty issue.

[pipin86]

All sorted. Thanks for your help buddy 👍

[Galaxyyouser21 · Accepted solution]

If you are happy with the solution i gave you, could you please press on the 'accept this solution' button on this post. Thanks, and have a good Christmas. 👍

[pipin86]

All done. And you too mate 👍