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strange issue or software

(Topic created on: 02-07-2022 08:15 AM)
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WBENSTOCK
Voyager

‎02-07-2022 08:15 AM

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one of my apps I used suddenly stopped working yesterday I've unstalled and reinstalled I've done a soft reset and still refuses to work...

it was working fine untill I installed the June security update and the Google play system update also if I download a app it dose not show in device care either if I'm adding it to sleeping apps or deep sleeping apps... 


4 REPLIES 4
Bigtasty65
Big Cheese

‎02-07-2022 10:30 AM

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What app is it?
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WBENSTOCK
Voyager

‎02-07-2022 10:37 AM

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screen shot easy pro but I went on the reviews of the app on the play store and someons said there having the same issue where it doesn't work at all because of the June security update
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Troubadour
Pioneer

‎02-07-2022 05:09 PM

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Worth a try. When you uninstall and reinstall you need to clear caches before uninstalling as at least one cache can reinstall itself.
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StuartR
Troubleshooter

‎02-07-2022 07:58 PM

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In response to WBENSTOCK
You need to wait for them to update the app and not faf on clearing caches which is a waste of time anyway....
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