It was 21 where I live yesterday , and surely if it was really warm that shouldn't cause the camera to be unusable, what about people who live in Spain etc or taking your phone on holiday, I've had samsungs since the s3 and have never had problems this bad.
I've sent feedback also included the video link. I hope it's not to do with heat as a previous member suggested as that would mean hardware problem. And it wasn't that hot the day I recorded it, I'd also not taken any photos before it
They have asked me to restart phone and then send an error report within 15 minutes of it happening again, I did look at the error report and there was constant lines mentioning frame drop due to buffer error , I'll have to do what they said i guess but I don't know why they want a new error report and not the one my phone had already logged ?