Samsung Members App issues

[illEez]

I can't get any further than the start menu in the Members app, been like this for a few hours now, anyone else having similar trouble with it?

(Posting this online in the .eu webpage)

[CarlH]

Hi @illEez. Is there an error message being displayed? If so, can you send a screenshot please?

[illEez]

No error message just the spinning page loading icon. I'm having some trouble replying to this message, my screen keeps expanding and moving the cursor back into the middle of words I've already typed.

sent 

I 

[illEez]

I sent an error report, and straight after could get into the forum, but its not working again now 🤷🏻‍♂️

 

 

[1OfTheYoungest]

I know what you could do press on ||| then press on close all go back in the app and it should work

[1OfTheYoungest]

This is what i mean by |||

[illEez]

Thanks but no cigar 🤷🏻‍♂️

[illEez]

Tried Uninstalling and reinstalling but now can't even get the app to open; same thing on my tablet 🤷🏻♂️


Okay, I've switched my WiFi off and am using just the mobile data, and hey presto I'm back into the app 🤷🏻‍♂️

Anyone know why this would happen?

Is my WiFi corrupt?

Had a Sky engineer in here yesterday investigating a lower than promised broadband speed and a constant strange electrical buzzing noise on my house phone!?