13-02-2021 05:26 PM - last edited 13-02-2021 05:29 PM ) in
Galaxy S21 SeriesReceived my S21U yesterday and noticed a weird thing happens when vivid mode is on.
Basically, the colours change when apps take up the whole screen. It's mostly a slight change but it's really visible on skin tones. On my device when things are full screen, people's faces look pale, yellow and washed out. This disappears immediately if I put the app into pop-up view, splitscreen, or if I open another pop up app over the top. It also disappears if I swipe up to go to recent apps and the current app minimizes. It's annoying because the skin tones look normal and healthy when not full screen. Then as soon I full screen whatever I'm looking at the colours change straight away before my eyes and I see the washed out yellow skin tones appear. This doesn't happen on natural mode or when eye comfort is on, it only happens with vivid.
The same issue happened on my Note 20 Ultra, but the yellowed/washed out colours were SO much worse that I ended up returning it. Oddly enough it doesn't happen on my Tab S7+.
If you have a spare minute can you see if this happens on your device? Open this random image of the legend William Hung full screen with vivid mode on. Then try swiping up to see recent apps and then tapping the app to full screen the image again. If the same thing happens on your device you should notice the skin tones change. He should look normal when the window isn't full but on full screen he looks really yellow and ill. The same should happen if you open it in split screen or popup view or open another app in pop up view over the top.
Anyone else noticed this or know why it happens? It actually kind of annoys me as the skin tones look ugly and at this price point I expect everything to be perfect.
Cheers!
13-02-2021 05:35 PM in
Galaxy S21 Series13-02-2021 06:18 PM in
Galaxy S21 Series13-02-2021 06:24 PM - last edited 13-02-2021 09:14 PM ) in
Galaxy S21 SeriesSeems to happen in most of my apps but not all. I noticed it's fine in Reddit. It's driving me nuts and I'm actually a little annoyed it's not happening on your phones! Haha.
I tried to record it using screen recorder but it doesnt capture the problem on screen recorder. The video just looks entirely normal the whole time so something weird is happening software wise.
13-02-2021 06:27 PM in
Galaxy S21 Series13-02-2021 07:11 PM in
Galaxy S21 Series13-02-2021 09:14 PM in
Galaxy S21 SeriesI've tried using 60hz and also the different resolutions and it still happens. But I did just realise this doesn't happen in the Reddit app, but it does happen in Facebook, Messenger, Chrome and the Samsung Gallery. So that makes me more confused!
13-02-2021 09:20 PM in
Galaxy S21 Series14-02-2021 04:30 AM - last edited 14-02-2021 04:40 AM ) in
Galaxy S21 Series16-02-2021 10:52 AM in
Galaxy S21 Series