S21U Game sound quality

[adamlee]

Whenever I listen to music or YouTube or anything besides games the audio quality is fantastic but as soon as you launch a game the sound is distorted and sounds flat and tinny. Tried turning off Dolby Atmos for games but the sound is still terrible. My old p30 pro had the same quality audio whether you were gaming or playing music. Hope Samsung can fix this and make the sound same for games and music!!!!!!!

[Adi0]

" This video is currently being processed. Please try again in a few minutes. " It says. 

[Adi0]

What could I do? 

[Ege_K1]

Everyone has same problem. Its samsung's software bug since One UI 1.0. But still they didnt solve

[Adi0]

My S10 Plus never had this issue. 

[Adi0]

Should u upload it to the YouTube? 

[Ege_K1]

It probably had same issue but you didnt notice because even my old Galaxy note 8 had same issue.

[ManzaEN]

Honestly, unless someone can escalate this to higer ups at Samsung, I highly doubt our complaints are ever going to be heard. Because the truth is, not many people are even aware of this issue. My friend never knew about it until I pointed it out on his S10. And with Samsung being reluctant to fix other issues as aforementioned by the OP, I don't think Samsung will be fixing this anytime soon.

[ManzaEN]

Samsung seriously need to get their stuff together, dual sourcing chipsets and selling them as the same product is already bad. Ignoring customer feedback and blaming it on app developers (especially when their own apps suffer from the issue) is inexcusable. People pay good money for their products, and people should have the best experience. Seriously, if they don't fix this issue, I'll see myself out. There's no point in buying a product when we have to point out things to make the product perform as it was "intended".

[Adi0]

I'm so angry at Samsung. They are making such bad moves and don't fix bugs, take suggestions...! 

[adamlee]

I reported this in march and it's not fixed yet 🤦