13-01-2023 12:56 PM
13-01-2023 01:32 PM
13-01-2023 01:44 PM
@Callistus3: I'm sorry to hear that you're experiencing these performance issues, and that they have persisted following a factory data reset. Have you introduced any apps to the device since performing the update? If so, please try uninstalling them temporarily, as this will help to determine if the issues are stemming from an external source. If the phone becomes slow or sluggish, try heading to Settings > Battery and device care > Memory > Clean now > RAM Plus > Increase the amount of virtual memory.
If the issues persist then I recommend reaching out to our Help Desk by heading to samsung.com > Scroll to the bottom of the screen > Contact us, and get in touch via your preferred channel, and an advisor will be able to assist you further, and arrange any necessary repairs.
14-01-2023 08:39 AM
14-01-2023 10:22 AM
13-12-2023 11:55 AM
One year later Android 14 kicks butt , it fixed all the issues I've had over the past 6 months
03-06-2024 03:32 PM
My S 21FE Green line problem