Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

s21+ all notifications are silent

(Topic created on: 14-10-2022 09:01 PM)
amro_os
Apprentice
Options
Galaxy S21 Series

Hello,

Since yesterday the phone does not do any sounds/vibrations for all apps, except for messages maybe.

This happened after I manually set the phone to do not disturb mode.

The phone is up to date with the October update
all apps updated through Google play, Samsung Store.

Funny is, when I long press a WhatsApp notification, then settings, the silent item flickers,
but I'm sure I haven't set any conversation or notification to silent at all.
 

things already done:
double checked notification settings for each app/category
Sound mode is set to Sound, 
Do not disturb is off
(recovery) Wipe cache partition
(recovery) Repair apps 
 Restarted the phone

0 Likes

1 Solution


Accepted Solutions
Solution
amro_os
Apprentice
Options
Galaxy S21 Series

Ok, the issue got fixed by itself after two days,

I guess there is a bug somewhere with the Do not disturb mode when you chose the duration to turn it off.

View solution in context

0 Likes
7 REPLIES 7
Robot-
Samsung Maker ★
Options
Galaxy S21 Series
Have you check notification volume level?
0 Likes
amro_os
Apprentice
Options
Galaxy S21 Series

Yes, it's set to the maximum

0 Likes
Robot-
Samsung Maker ★
Options
Galaxy S21 Series
Sorry I had to ask, to help troubleshoot the issue
Ventor
Samsung Maker ★
Options
Galaxy S21 Series

@amro_os If the problem experienced is only with Whatsapp, for some users, the solution is to get out of the beta program / in case of having Beta Whatsapp version installed /, then uninstall the application after making a previous backup.
Lastly, restart the phone and install the latest stable version ,from the Play store.

0 Likes
amro_os
Apprentice
Options
Galaxy S21 Series

I'm  not on the beta version of whatsapp.

And this does affect almost all apps, not just whatsapp.

0 Likes
Solution
amro_os
Apprentice
Options
Galaxy S21 Series

Ok, the issue got fixed by itself after two days,

I guess there is a bug somewhere with the Do not disturb mode when you chose the duration to turn it off.

0 Likes
Feorr1
First Poster
Options
Galaxy S21 Series

for any one who makes it here  i was having the same issue and after running the diagnostics i found a possible cause after almost an hour of time 

1 open settings 

2 select notifications

3 open app notifications

4 find app called Samsung members and make sure it's turned on then open and make sure set to sound and vibration not silent 

mine was turned off somehow and that's all it was hope this helps 

0 Likes