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Original topic:

One UI 4.0 with Android 12 Bug

(Topic created on: 03-12-2021 06:04 PM)
Lakeman88
First Poster
Options

‎03-12-2021 06:04 PM - last edited ‎03-12-2021 06:09 PM ) in 

Galaxy S21 Series
Since updating to the latest software update (around 2.5gb I think - G998BXXU3BUK8) I can no longer complete all parts of the diagnostics on my phone as a part of the screen is now completely unusable and I was wondering if anyone else had experienced this or heard of the issue/solution please. (Had to rotate my phone to post this as the post button was on the part of the screen that is unusable) 

image


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3 REPLIES 3
antikythera
Big Cheese
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‎03-12-2021 07:54 PM in 

Galaxy S21 Series
Try clearing the cache partition on your phone. Sometimes that helps with post upgrade issues. Failing that you may need to do a factory reset so make sure you backup any important files from the phone first
ironass
Big Cheese
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‎03-12-2021 08:08 PM - last edited ‎03-12-2021 08:09 PM ) in 

Galaxy S21 Series

The latest release for most of Europe and the U.K. is BUKG. See...

NEW BUKG Android 12 bugfix update rolling out in U.K.

 

https://eu.community.samsung.com/t5/galaxy-s21-series/new-bukg-android-12-bugfix-update-rolling-out-...

 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
WelshPaul
Helping Hand
Options

‎03-12-2021 09:38 PM in 

Galaxy S21 Series
I don't have this issue. My test passed.

My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.
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