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Original topic:

Lots of questions!

(Topic created on: 31-08-2022 10:24 AM)
woodlouse
Helping Hand
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Hi everyone! It seems that many people on here are desperate to get the new software update so I hope this info helps you to understand why you may not be seeing the option to download it :- As far as I'm aware, you will only see the option of participating in the beta programme if your phone is eligible. If you are not eligible to partake,you will not see the option on the members app "main screen ". Reasons for not being eligible include:- having a handset which is locked to a network, having a handset which was bought abroad and now used in this country, having a phone bought on contract and filled up with the networks bloarware or system settings (even if it is unlocked). I'm sure there are many other reasons why you are unable to see the option of joining the beta programme, so as you can see, it's not open to everyone. I hope this helps to clarify the situation a little. 🤔






















































































3 REPLIES 3
adzhork
Explorer
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Think it's mainly the people that have registered for the program and still haven't revived the update like myself
woodlouse
Helping Hand
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Everything comes to he who waits! 🙂
0 Likes
Glenntech
Samsung Members Star ★
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It's worth mentioning that this is a beta software program and it comes with inherent issues.
Although it's working smoothly just now. Things that some are finding out.
Some banking Apps not working. Google pay is not working and some apps I've found are a little glitchy.
So if it's your main phone you do everything on, it's advised not to sign up.
If you do it's at your own risk