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Original topic:

have problems putting Googlegiftcard

(Topic created on: 26-05-2022 11:56 AM)
tomboy324
First Poster
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Galaxy S21 Series
hi to all I'm having problems putting Google giftcard in to my account . When i try to put to my account it says I have a problem with my account can anyone help thankyou
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3 REPLIES 3
Pugs1957
Samsung Maker ★
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Galaxy S21 Series
You can only use the card in Google Play assuming you mean transferring funds to your bank which is not possible.
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@tomboy324: For clarity, are you having trouble adding a gift card to the Play Store? If you open the Play Store > Tap your profile in the top right > Payments and subscriptions > Redeem gift code, and follow the on screen prompts, are you able to add it as expected? If not, please can you confirm exactly what the error/notification says when your enter the code? 

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tomboy324
First Poster
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Galaxy S21 Series
thankyou so much
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