Rhino66
Student
18-02-2022 10:24 PM - last edited 19-02-2022 09:52 AM by ChrisM
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The latest February update has knocked out Netflix,Prime video and Disney plus on my S21 ultra......what's going on???
5 REPLIES 5
GoanGeek
Samsung Members Star ★
18-02-2022 10:41 PM
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Could you try going to standard refresh rate instead of adaptive and see if it helps.
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Rhino66
Student
18-02-2022 10:46 PM
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Done that,cleared cache,uninstalled,reinstalled. Nothing works.
Sean03
Pathfinder
18-02-2022 10:53 PM
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there was a thread like this yesterday, you're not alone.
I only use those apps on my TV so I've no experience with this problem on phones. but one thing that does sometimes go wrong is the phones clock settings get changed. if the phone clock is out of sync with the streaming app network clock, they stop playing video.
On the off chance, check that your phone's clock settings are still set to Automatic. If they are then I don't know what else to suggest.
I only use those apps on my TV so I've no experience with this problem on phones. but one thing that does sometimes go wrong is the phones clock settings get changed. if the phone clock is out of sync with the streaming app network clock, they stop playing video.
On the off chance, check that your phone's clock settings are still set to Automatic. If they are then I don't know what else to suggest.
Rhino66
Student
18-02-2022 11:02 PM
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Yeah just found it,looked at the clock and it's still set to automatic.Apparantly it's getting sorted when samsung release the s22 with the new ui4
Rhino66
Student
19-02-2022 11:48 AM
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Well...thankyou samsung. All working now👍
