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Original topic:

Face recognition and fingerprint

(Topic created on: 28-03-2021 01:01 PM)
Simon-Jersey
Journeyman
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Galaxy S21 Series
Wife and I bought new S21 ultras a few weeks ago to replace our S9s. We don't find that face recognition and fingerprint works as well as previous Samsung models. Anyone else find same?
7 REPLIES 7
Case1188
Voyager
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Galaxy S21 Series
I've got the s21ultra exynos chip and I find face unlock and fingerprint excellent.
Simon-Jersey
Journeyman
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Galaxy S21 Series
Thank you. Not sure why you mention chip. Are they all the same?
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Case1188
Voyager
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Galaxy S21 Series
Not really, there's the snapdragon 888 and exynos 2100, UK variant is usually exynos chip.
Simon-Jersey
Journeyman
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Galaxy S21 Series
How can I check? Could it make a difference?
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Pjc21
Navigator
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Galaxy S21 Series
There is some slight variation with the chip sets, both positive and negative.
You can scan up to four fingers. I scan my thumb on each hand twice and find it works 99.9% of the time, first time.
Pjc21
Navigator
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Galaxy S21 Series
If your in the UK or Europe and didn't import it.. then it's most likely exynos. America it will no doubt be snapdragon.
Pjc21
Navigator
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Galaxy S21 Series
Just one more point on the finger print sensor.
Some glass screen protectors interfere with the fingerprint scanner.. others are OK as long as you rescan your prints.
You probably haven't put a glass screen protector on, so I doubt it applies here and the plastic pre installed screen protector doesn't get in the way.