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Bad stutter on s21ultra when set to 60hz refresh rate

(Topic created on: 23-12-2021 08:07 PM)
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G0UDG
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I have just set my s21ultra to the 60hz refresh rate after applying the setting the screen is stuttering badly anyone else getting this issue? I haven't until now used the 60hz normal setting only adaptive display 
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BandOfBrothers
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It might help to soft reboot by turning your phone Off and On @G0UDG 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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G0UDG
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Tried that didn't help BandOfBrothers
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BandOfBrothers
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Hmmmm !

Is it the scrolling that's stuttering ?

If its app's then try closing down the apps and clear the caches of the one's that are not playing nice.

Changing the refresh rate shouldn't really be causing this however.

One extra step is to clear the phone's System Cache Files.

Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ No personal information is lost. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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G0UDG
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I clear the cache every day Chara I was a member in the Android 12 beta programme matey learned a lot there
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BandOfBrothers
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Have you left the Beta Programme and moved back to stable software @G0UDG  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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G0UDG
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Beta programme has finished this is supposed to be the stable release now
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BandOfBrothers
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True.

If you go back to adaptive does stuttering stop ?

I would Hope this isn't going to need a factory reset. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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G0UDG
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Yes it does
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G0UDG
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Was fine before android 12 I'm thinking this is an issue with that as there are many issues being reported why Samsung have halted the rollout
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