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Original topic:

Bad sound quality in games and video editor

(Topic created on: 04-10-2021 03:48 AM)
Adem0
Helping Hand
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Galaxy S21 Series

This is an example of how the games on Samsung Galaxy S21 family and A52 etc. sound bad. They lack depth, they don't sound like they're in the phone but rather being played by 50% of the speaker without any bass or real value. Please listen it for yourself. This problem has been ongoing since the S21 has launched. The good sound quality part is when the game is being recorded by the Samsung screen recorded, then it has this normal/good sound quality! Nobody has fixed it. Will you?  

 

Video 1: link to YouTube (if it doesn't upload it properly to the app) :

 

Bad/shallow sound

 

https://youtube.com/shorts/Rl1CXDUK-jY?feature =share

 

Video 2: link to YouTube (if it doesn't upload it properly to the forum):

 

Normal/good sound

 

https://youtube.com/shorts/TQozoePefL0?feature =share




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Thank you for your help!
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6 REPLIES 6
TessM
Moderator
Moderator
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Galaxy S21 Series

Hey @Adem0 ,

 

I'm so sorry to hear that you are experiencing this. Would you be able to tell me if this is affecting and some particular games and video editors? 

Adem0
Helping Hand
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Galaxy S21 Series

This is affecting all video games and only Samsung video editor by far. Issue is here since March, since S21 line! 




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Thank you for your help!
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0 Likes
tetsugo
Apprentice
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Galaxy S21 Series

I have the sabe issue. No matter what game I run, the moment I start the game, the audio quality drops. In audio players like Spotify and YouTube it works well, but games and video editors the quality is really bad.

Adem0
Helping Hand
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Galaxy S21 Series

Hello? 




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Thank you for your help!
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0 Likes
Adem0
Helping Hand
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Galaxy S21 Series

New instance where this is happening. Riot X Arcade online game, which is playable in the browser , same thing, the phone plays its sound shallowly but it goes to normal with the Samsung Screen recorder. 




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Thank you for your help!
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0 Likes
Alexisd1
First Poster
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Galaxy S21 Series

I have my gallery full of 0:00 long screen recorded videos all because I can't play deemo a music game properly and honestly for me it is a huge disadvantage if I knew this, I would have opted for an iphone.