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Original topic:

Appear On Top Bug

(Topic created on: 07-12-2021 01:59 PM)
Malik Mehrab
Apprentice
Options
Galaxy S21 Series

Hi,

 

I am experiencing a problem with my Samsung S21 Ultra, I believe this issue occurred with the new android 12, when giving "appear on top" permission to certain apps which draw over other apps, I can no longer perform any actions outside of that app. For example, I cannot click any apps on the main screen, I can't swipe on the main screen etc. I have attached a video example of this with an app. This isn't an issue with the app as I have tried this with several different apps and it's the same result.

I have already performed a factory reset as well but no luck.

Here is a video example:

https://drive.google.com/file/d/1-5zzMZKbWh2QBWUK1oE9_nzibHgHkxTS/view?usp=drivesdk

Any suggestions?

1 Solution


Accepted Solutions
Solution
Pugs1957
Samsung Maker ★
Options
Galaxy S21 Series
Does this happen with third party apps only? If so, they are likely not compatible with Android 12 yet.

View solution in context

5 REPLIES 5
Galaxyyouser21
Helping Hand
Options
Galaxy S21 Series
Have you tried resetting your samsung account password ?
0 Likes
Malik Mehrab
Apprentice
Options
Galaxy S21 Series

I don't believe that has anything to do with it, I tried factory resetting the phone and only logged into the google play account to download an app to try this with. I wasn't even logged into the Samsung account. 

0 Likes
Solution
Pugs1957
Samsung Maker ★
Options
Galaxy S21 Series
Does this happen with third party apps only? If so, they are likely not compatible with Android 12 yet.

View solution in context

Malik Mehrab
Apprentice
Options
Galaxy S21 Series

That may be the issue, its 3rd party apps only. I will try and downgrade to see if it fixes anything

0 Likes
Malik Mehrab
Apprentice
Options
Galaxy S21 Series

Hey, Thank you very much, downgrading back to Android 11 fixed the problem