Android Auto not connecting with S21

[Ali9191]

Cant get my new Samsung S21 to connect to Android Auto, tried different cables but still not working... any ideas??

[Jan Kostalek · Accepted solution]

I had the same issue. Switched from a P30 pro which worked fine on my Skoda Octavia AA... but my S21 Ultra didnt recognized the cable connection.

Got all cables from my home - about 15. TEsted all of them. and only 2 worked. And the first one did disconnect about 3 minutes after the connection... the other works fine...  At least worked for a 20 min ride to my office....

[greenhornet]

Seems like there may be more than one reason for this problem based on the different responses. In my case it was not the phone but the car. I own a 2020 HondaCRV. I tried some of the suggested solution here but they did not work. I went into settings in the car selected the one relating to phones and saw the new S21 there labeled Disabled. Enabled the phone and it all worked. I don't recall when we purchased the car needing to go through this step. At the time the phone was a Note 8.

[overlycomplicat]

I'm going through exactly the same process. I'm at the same stage as you.

[Barbara21]

Tried everything including clearing cache... NOTHING works to stay connected to Android auto

[Mac57]

I've been having the same problem for over 6 months.  Samsung knows they have a problem and have promised a fix three times,  July, September, and October.  Still not fixed.  I'm considering asking for my money back.  Also, I filed a complaint with the BBB.  Samsung has not replied to that either.

[overlycomplicat]

What is the BBB?

[Mac57]

Better Business Bureau in the US.

[overlycomplicat]

If you can find your way to the US version of this forum there's actually Samsung people there who might help you.

[Barbara21]

Better business bureau BBB

[Members_PnymhJE]

I have also issues with Android Auto on a Pioneer AVH-Z9200DAB.. It seems to work fine. I have the connection. Buit when making calls I don't hear the line on the other site. They hear me but I don't hear them. After rebooting the phone the first call is without problems. Then in 9 of the 10 attempt is doesn't work. When it works there is a big chance that I get the same problems during the call The problem occurs during wired and wireless  attemps.