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Original topic:

Android 12 update recieved today - Issues with update? E.g. WhatsApp Videos changing colour quality and showing lines on them?

(Topic created on: 16-11-2021 08:29 PM)
Fiz7863
Voyager
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Galaxy S21 Series

Received Android 12 update today, seems very sleek n lovely. One problem thats showing when sending videos on WhatsApp they r changing colour quality n showing lines on them. Has anyone noticed that with the new update?

 
 
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33 REPLIES 33
Mark_UK
Journeyman
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Galaxy S21 Series
Yes I'm having this issue too since upgrading. Have posted on here a few times and reported it under the beta program but still doesn't seem to have been fixed. Screenshot_20211012-115214_WhatsApp.jpg
Fiz7863
Voyager
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Galaxy S21 Series
Hmmmmm its quiet annoying as pictures are sending ok but videos are not. I am not tech person so not sure how can that be fixed?
Mark_UK
Journeyman
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Galaxy S21 Series
I'm not sure. I tried reinstalling it, clearing the cache, etc. Weirdly it only seems to happen for videos taken on my phone, rather than forwarded or downloaded videos.
Fiz7863
Voyager
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Galaxy S21 Series
Yes its only with my camera videos as well, not doing with other forwarded videos 😒
0 Likes
woody1975
Apprentice
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Galaxy S21 Series
I'm having issues with outlook crashing constantly and Facebook not opening links? Anyone any ideas?
0 Likes
Kornizz
Navigator
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Galaxy S21 Series
Yes same problem I'm having too with videos sending on WhatsApp. Same green line on the side and colours changing.
Fiz7863
Voyager
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Galaxy S21 Series
Have you tried clear cache on both apps and uninstall? I had app crashing issues when i transferred my apps with smart switch from s10 to s21.
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woody1975
Apprentice
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Galaxy S21 Series
Yeah iv done that, outlook opens for a second then just closes down, I can't open any links etc on Fb
stethorn
Apprentice
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Galaxy S21 Series
Same issue with green line, also if a I do a screen record and send via WhatsApp app its totally corrupt. Fb messenger is fine.