Alarm Clock

[EmmaBaker]

Since new phone and software upgrades, I now have to unlock my phone in order to snooze or turn off the alarm clock.  It's really annoying and don't understand why it's changed, never used to do this.  Please change it back or does anyone know any alternative solutions? Thanks

[Ventor]

@EmmaBaker 

Hello, try two things:
1. Settings / Applications, three dots up right-Reset preferences.
If this has not worked for you:
2. Hold down the Clock app icon, you will see iboton, click, the three dots on the top right-Uninstall updates. This will restore the app to its initial values. You can always update it to the latest version.

All the best.

[AndrewL]

@EmmaBaker: I'm not sure if this will work, but you could try pressing the Side Key to snooze or turn off the alarm if you have a lock screen option in place. Let me know if this helps. 

[EmmaBaker]

Thank you for taking the time to reply. Reset has not worked. I have uninstalled updates a few times, and it sometimes then works but then the next day it will revert back, even though I've removed the clock from auto updates. Will try it again though, thanks

[EmmaBaker]

Thank you, I will give it a go. Thanks for replying 🙂