28-06-2021 02:12 PM in
I have tried to purchase an S20 FE five times using PayPal credit every time the order has failed to complete. On each occasion I go through the PayPal pop-up and everything goes though as intended and I'm instructed to "return to merchant". Upon retuning to checkout I'm greeted with the following message:
28-06-2021 05:46 PM in
This morning I had exactly the same issue. I tried various payments to get an order processed. It was so frustrating. Eventually I tried using PayPal credit account, it refreshed and then said 'something went wrong please try again.' I then tried using normal PayPal linked to my debit card. Exactly the same thing. However, I then received emails from PayPal and from my bank telling me I had authorised payments. I have now paid for and had money taken out twice. However, I have not received any confirmation from email. Although PayPal has provided me with two separate transaction numbers.
I really don't believe in this day and age that online ordering should be such a pain in the proverbial. The products should be delivered tomorrow morning, but without a confirmation email or courier tracking, I'm extremely doubtful.
28-06-2021 05:56 PM in
28-06-2021 06:00 PM in
28-06-2021 06:08 PM in
That was going to be my next question RE refund. PayPal have both payments as 'authorising', but one payment has been deducted from my current account and the other payment has been detected from my PayPal credit balance. I am literally bewildered how such simple transactions by such a large global company can provide such a headache. I've had easier transactions from small independent businesses. Samsung continues to lose legitimate customers and credibility through simple mundane actions.