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Update

(Topic created on: 05-06-2022 10:43 AM)
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simmy2462
Student

‎04-06-2022 04:19 PM

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Got updated this morning on galaxy s20 ultra now can't connect to network provider says no service anyone else having this problem Samsung advice factory reset phone ..no help at all
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7 REPLIES 7
Pugs1957
Samsung Members Star ★

‎04-06-2022 04:29 PM

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Hi, I would suggest checking the APN settings match those of your carrier.
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weskerevil
Voyager

‎04-06-2022 05:49 PM

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My s22 ultra did that so I plugged it into my PC and cleared the cache works ok now 👌
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simmy2462
Student

‎04-06-2022 10:14 PM

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In response to Pugs1957
Checked all.settings over 2 hour period with tech but no luck still
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simmy2462
Student

‎04-06-2022 10:15 PM

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In response to weskerevil
Will try that now
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simmy2462
Student

‎04-06-2022 10:33 PM

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In response to simmy2462
What app did you use on pc
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Pugs1957
Samsung Members Star ★

‎04-06-2022 11:19 PM - last edited ‎04-06-2022 11:19 PM

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In response to simmy2462
Here's a tutorial, no app needed but you will need a PC https://galaxys20userguide.com/clear-cache-galaxy-s20/
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simmy2462
Student

‎05-06-2022 10:43 AM

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Tried that but it just restarts it wont go to the menu tried a number of times with no luck
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