LunaW
Apprentice
09-08-2023 01:31 PM - last edited 09-08-2023 01:47 PM
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How can I reset my Secure Folder PIN when no Forgot Password/PIN options appears and it keeps just timing me out? So frustrating. Using a Samsung S20 FE 5G mobile.
#securefolder
6 REPLIES 6
Pugs1957
SuperStar
09-08-2023 03:24 PM
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Hi, if you enter an incorrect password those options should appear.
LunaW
Apprentice
09-08-2023 04:09 PM
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Unfortunately not. No options appears...I just get timed put (now at 25 minutes between attempts)
Pugs1957
SuperStar
09-08-2023 05:06 PM
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Hmm OK, go to settings, apps, secure folder and clear data and cache, then try to log in. Hopefully the forgotten password prompt will now show up.
LunaW
Apprentice
09-08-2023 05:32 PM
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Thank you for trying to help....but still no luck. Now I've to wait 60 minutes till my next attempt.
Pugs1957
SuperStar
09-08-2023 10:03 PM
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You're welcome, that's what we're here for. Do you ever clear the system cache on your phone? This is advisable after updates. Hopefully you have a PC to connect your phone to. Here's a link but Here's the important bit.
When on the menu for clearing system cache, use the buttons to move to repair apps and tap the power button.
https://www.hardreset.info/devices/samsung/samsung-galaxy-s20-fe/wipe-cache/
When on the menu for clearing system cache, use the buttons to move to repair apps and tap the power button.
https://www.hardreset.info/devices/samsung/samsung-galaxy-s20-fe/wipe-cache/
tyler123
First Poster
12-12-2023 07:39 AM
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This still didn't work for me 😭
