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Scan Document badly Auto cropping - S20

(Topic created on: 25-07-2022 09:04 PM)
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Debsd
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have a samsung s20, which I've been using to scan lots of documents, up until recently this worked perfectly, I could change the corners and it would fix the perspective etc, it was great.

 

Until the last few days, I scan a document, set the corners and save, but the document that is saved is not the parts I selected, its like my phone just decided I didn't know what I want and that it knew better and decided itself what the corners should be, sometimes ending up in me only having 1/3 of the document I want.

I've restarted my phone, reset the camera defaults, deleted the camera cache - how do I convince my phone that I know where the corners are on the document better than it does?

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3 REPLIES 3
Richmar83
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I use Microsoft Lens as I find it to be more effective and produce documents in multiple formats.
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Cyclebunny
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My Samsung Galaxy S10+ no longer automatically scans a document when I use the camera. Is this due to updates or can I amend the settings somewhere?
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BandOfBrothers
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@Cyclebunny 

 

Launch the Camera app.

Tap on the settings cog in the top Lh corner.

Tap on Scene Optomiser.

If the documents option is available then there will be a toggle saying Scan Documents.

Screenshot_20220729-063657_Camera.jpg


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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