i am having trouble with my internal storage on my phone. I have analysed the storage and have realised that there is 88gb of information in the 'other' tab. How do I access this to clean it out.
I have tried using smart switch to download the information from the phone to reset it and tells me to delete 300mb but I can't get to the information to delete it.
I have moved all my media to an sd and card and removed it. I have disconnected onedrive and have also logged out of google drive.
I am at a loss. Can anyone please help.
Short of resetting the phone and hoping for the best I don't know.
Were you able to figure out how to access the "Other" folder - it's saying there's 100G in my Other folder but I can't figure out how to access it - I also cleaned & moved all music, pics, & data to SD card