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Original topic:

Samsung S20+ 5G SM-G986U1: Network Mode Doesn't Show 5G Option

(Topic created on: 31-10-2020 12:51 AM)
Murugesh
Student
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Galaxy S20 Series

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Hi,

I bought an unlocked S20+ 5G USA version for test purposes. I inserted a test SIM and I don't see 5G option in network mode.

Shouldn't network mode should show 5g/4g/3g/2g even without inserting SIM? Some help here will be much appreciated.


Model SM-G986U1
Device Location: Santa Clara, California

 

Thanks.

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20 REPLIES 20
mrugesh712
First Poster
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Galaxy S20 Series

I have the same issue i have xfinity 5g plan with 5g sim my phone shows   al so tried everything still 5g doesn't worked i live in metro area so there is 5g available. any suggestions? 

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Cruiseman1234
First Poster
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Galaxy S20 Series

Where do you enter this #?

 

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Cruiseman1234
First Poster
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Galaxy S20 Series

THANKS !! This worked well.  I had Virgin Mobile (Canada) as VMC in my software...and I changed to Rogers (RWC) and up popped 5G.  No one at Samsung knew this...No one at Rogers knew this.  Cheers buddy!!!

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Khoazee
First Poster
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Galaxy S20 Series

Kamalsappal ur a genius. I did this, installed the settings for my new carrier and boom.... 5G option is now available. It works perfectly! Thanks!

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Star1117
First Poster
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Galaxy S20 Series

Hi, I'm having the same problem.  Where do I type in *#272*IMEI# I'm a little confused 

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VVDN
Apprentice
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Galaxy S20 Series

Hii, We are also bought S20  fe 5G from Korea still we cant get 5G . Have you got any solution for this

 

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VVDN
Apprentice
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Galaxy S20 Series

We tried with 5G test sim, Is it any more settings for 5G capabilities , I seen some other phones can possible to receive SIB info in 5G but possible for s20 FE 5g (Korea version) 

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Veronica petersen
First Poster
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Galaxy S20 Series

Hi I have a Samsung galaxy S20 plus and a Samsung galaxy note 20 but both is not available on 5G network. 

I'm located in South Africa 

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Whyyoun0
First Poster
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Galaxy S20 Series

BRO, This trick factory reset my phone. FML

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STEVEN1525
First Poster
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Galaxy S20 Series

Can you please elaborate, when I dial that into the phone, I get hit with a "USSD code running" and finally, "connection problem or  invalid MMI code" and no menu option comes up. I'm using a galaxy s20 ultra 5g (originally from xfinitymobile) with a AT&T Network. only getting LTE/LTE+ or H/H+ even though 5g is under the autoconnect option. Customer support couldn't solve and this sounds very much like the right solution because I think the phone doesn't have the.network specific software to activate 5g capabilities.

 

Thank you in advance,

Steven

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