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Original topic:

Safe mode

(Topic created on: 19-10-2021 04:16 PM)
Shawsey49
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Galaxy S20 Series
My Samsung galaxy S
20FE has gone into safe mode on two occasions in the last few weeks it always seems to be when I'm charging the phone overnight .
I don't have a lot of apps on my phone any help would be greatly appreciated.
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4 REPLIES 4
xSteveuk
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Galaxy S20 Series
Hi
Try clearing the cache
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Also do you use a phone cover
Possible a strap or cover is pressing the connect button
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Shawsey49
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Galaxy S20 Series
I've done that twice in the last few months it's still happening.
Thank you for trying to help me.
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AndrewL
Moderator
Moderator
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Galaxy S20 Series

@Shawsey49: That's a strange one, as Safe Mode is typically accessed via a sequence of button presses. Can you try heading to Settings > General Management > Reset > Auto Restart At Set Times, to see if you have any scheduled restarts set up? Furthermore, press and hold on the Samsung Members app > Diagnostics > Buttons, and check to see if this flags any issues, or if any of your buttons are sticking. 

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Shawsey49
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Galaxy S20 Series
Thanks for all the help and advice guys much appreciated.
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